Delivery and Warranty
These are the most frequently asked questions about product delivery and warranty.
Frequently Asked Questions
Product Information
These are the most frequently asked questions about our products.
Dimensions are displayed on the product page in the specification and downloads section which can be found towards the bottom of the page. All dimensions are provided in millimetres (mm).
As standard, our furniture is upholstered in medical grade vinyl. We offer a range of colour options engineered to create a tough, effective barrier against the three biggest problems encountered in hospital and healthcare environments - germs, abrasion, and stains. Vinyl and colour options can be found on individual product pages. Alternatively, view our full colour range here.
Video demonstrations and onsite demonstrations are available for certain products, to help Healthcare providers in selecting the correct item for their specific requirement, and to support in the provision of patient care. Call us on 01732 367777 or email us at enquiries@ocura.co.uk to discuss your requirements and availability. Alternatively, chat with us via our live chat! Note, we are only available via live chat 8:30am – 4:00pm Monday to Friday.
Yes! View our recliner and treatment chair digital comparison here. !
Our standard vinyl ranges have a flammability rating of the following. BS5852 Ignition Source (Crib) 5.
We offer seating to help care for patients with medium and high-pressure risk. Call us on 01732 367777 or email us at enquiries@ocura.co.uk with your requirements. Alternatively, chat with us via our live chat! Note, we are only available via live chat 8:30am – 4:00pm Monday to Friday.
We offer bariatric versions of our recliner chairs, high back patient armchairs, waiting area seating and examination couches. You can view all products available for bariatric patients here. Alternatively, call us on 01732 367777, email us at enquiries@ocura.co.uk with your requirements, or chat with us via our live chat! (link to live chat) Note, we are only available via live chat 8:30am – 4:00pm Monday to Friday.
As standard, our furniture is upholstered in medical grade, antimicrobial vinyl engineered to create a tough, effective barrier against the three biggest problems encountered in hospital and healthcare environments - germs, abrasion, and stains. Vinyl and colour options can be found on individual product pages. Alternatively, view our full colour range here.
View our full express range of 5-day delivery items (now 48 Hours) , which includes recliner chairs.
If you have a question that you can’t find the answer to, please feel free to contact us here or use the live chat below.
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Ordering
These are the most frequently asked questions about how to place an order with us.
Returns Policy
Ocura’s Return Policy
Cancellation Policy
Ocura’s Cancellation Policy