Ocura Cleaning Instructions
Ocura proudly supplies high-quality products, designed to be used in demanding environments. With the correct care and attention, your furniture will…
Product Care
Maintenance Contracts
Our service maintenance contracts are a cost-effective way to reduce downtime and enhance the lifetime of your product. They provide a basic planned preventative maintenance strategy, essential for identifying any potential problems whilst helping to keep staff and patients safe when using the furniture.
We have a service maintenance contract that’s perfect for you. Choose your 1, 2 or 3 year plan for total peace of mind.
We’ve got you covered
During your service visit, our dedicated technician will undertake preventative planned maintenance by completing a full product health check. Followed up by a detailed report of your furniture operation and overall condition.
We are Ocura, we care. Our goal is to minimise your product downtime and increase longevity. Regular servicing, protects your investment, saving you money and giving you peace of mind.
Level 1
All manual chairs, recliners, plinth couches and blood sampling chairs
- One annual service visit in accordance with our standard maintenance procedure.
- Includes engineer’s travel time, costs and time on site.
- 25% off replacement parts not covered under warranty.
| 3 Year Code | Products Requiring Servicing | Cost Per Chair / Couch |
|---|---|---|
| EPMC1A3 | 1 | £245.00 + VAT PA |
| EPMC1B3 | 2 – 4 | £175.00 + VAT PA |
| EPMC1C3 | 5 Plus | £125.00 + VAT PA |
Level 2
All electric recliners, plinth couches, treatments chairs and blood sampling chairs
- One annual service visit in accordance with our standard maintenance procedure.
- Includes engineer’s travel time, costs and time on site.
- 25% off replacement parts not covered under warranty.
| 3 Year Code | Products Requiring Servicing | Cost Per Chair / Couch |
|---|---|---|
| EPMC2A3 | 1 | £335.00 + VAT PA |
| EPMC2B3 | 2 – 4 | £275.00 + VAT PA |
| EPMC2C3 | 5 Plus | £195.00 + VAT PA |
The benefits of Ocura Aftercare
- Annual servicing increases the lifespan of your product
- Minimise ‘downtime’
- Peace of mind
- Protect your investment
- Discount on parts
Thank you very much for the excellent service!
Customer care team
If you have any further questions about Ocura Service Maintenance Contracts, please contact our Customer Care team with the link below
Read More
Ocura 7 Year Warranty
Ocura Healthcare Furniture is committed to making life as simple and easy for you as possible. That’s why our furniture comes with a seven-year parts…