New Day Surgery Unit — North Middlesex University Hospital

The Brief

The trust built a new Day Surgery Unit with 14 cubicles; and needed 14 new recliner chairs for the unit. The day surgery unit was created to help reduce patient backlog by thousands each year and tackle problems associated with this. The aim is to increase surgical procedures by 2,000 per year as one of the 50 government investments.

The Approach

The first step was facilitating a Verona trial with the end user. Ocura worked extensively with them regarding spec requirements to ensure Verona could meet all requirements and get as close as possible to their budget. 

Account manager Ebony visited the site to go through queries and demonstrations of how to reach a flat position easily during an emergency, and how the footswitch worked for hands-free easy access to the Trendelenburg position. They particularly liked Ocura compared to other suppliers due to how easy we were to deal with. 

The Verona was chosen over the Ferrara, initially based on appearance, but then because of the higher level of comfort Verona provides. The fully electric functionality met all safety standards and made it easy for staff to operate. The Verona is also more compact than the Modena/​AC+ to fit in the smaller clinic rooms. The trust was able to choose a vinyl colour that matched the colour scheme set by the architects for the new unit. 

The Outcome

Staff and patients are pleased with the new chairs: patients report Verona provides a welcoming first impression and they felt comfortable during their procedure. Staff report the remote is easy to understand and use and the chairs assist them effectively and efficiently in their work.