Case Study

Leigh Early Pregnancy Unit — Modernisations

“Patients reported feeling more relaxed and at ease during their appointments and tests. They appreciated the effort made to create a more comfortable and welcoming environment”

The Brief

The driver for this project started back in 2022. The unit needed refurbishment and updating to improve the patient experience and staff morale. The goal was to create a comfortable and welcoming environment that would alleviate patient anxiety and promote a positive experience for patients and staff. To achieve this goal, the EPU manager, Nichola, decided to invest in new furniture solutions. They consulted with Ocura to ensure the new furniture would meet the needs of the unit and its patients.

The Approach

The first step was to replace the outdated hospital beds with comfortable Boston recliners. The Boston recliners were chosen for their ability to provide a more relaxed and comfortable experience for patients during their stay. The chairs were designed to support patients in a semi-reclined position, allowing them to rest and recover more comfortably. The use of Boston also helped to create a more homely atmosphere, rather than a sterile hospital environment.

The next step was to replace the old examination couches with specialised Stockholm gynaecological procedure couches. Stockholm couches were designed to be more comfortable and supportive, reducing discomfort for patients during examinations. The new couches were also easier to clean and maintain, ensuring the highest standard of infection control in the unit.

The unit team also recognised the importance of providing soft, comfortable seating with Koko and Kilda in patient quiet areas to create a more peaceful and personal experience. Patients were able to sit and relax on both Koko and Kilda in a comfortable and soothing environment while waiting for appointments or test results. This not only improved the patient experience but also helped to reduce anxiety levels in patients, making their stay at the unit a better overall experience.

“Staff also reported a positive impact on their job satisfaction and motivation. They found the new equipment easy to work with and were pleased with the improved experience in the unit”

The Outcome

The new furniture solutions not only improved the patient experience but also had a positive impact on staff morale. The staff were able to work in a more comfortable and welcoming environment, which improved their job satisfaction and motivation. The new furniture also helped to create a more efficient workflow as the staff were able to carry out their duties more effectively with the new equipment.

“Chris was very knowledgeable and was able to suggest furniture that would be appropriate for the unit with no pressure to buy. He also arranged for us to loan a couch to assess for useability and size before purchase. Overall very happy with Ocura’s input”